Our stay in the new Teck ACC
Working at BC Children's Hospital can be extremely rewarding. Staff sees first hand the skill, dedication, and passion that makes the hospital great. And when a health issue strikes close to home, they know that there is no better place to be.
On October 31st, Foundation staffer Corrina Hayden rushed her sick son, 2 ½-year-old Tyson, to the recently opened Ledcor Children's Emergency. Tyson has a chronic condition of pulmonary valve stenosis, which requires the family to spend considerable time at BC Children’s Hospital. This would mark the family’s first visit to the new Teck Acute Care Centre, which opened its doors to patients on October 29, 2017. Corrina, who had worked on the Children’s Healing Experience Project at the new hospital, saw immediately how the enhancements at the hospital improved the experience.
“It was late, and Tyson was very sick and tired when we arrived, but he was immediately distracted by the virtual aquarium in the (Ledcor Children’s) Emergency. Being distracted helped get us get through admissions and into a big, private room quickly.”
Once through admissions, the family moved to the Lee Family Medical Imaging department, where the bright, cheerful art calmed Tyson and distracted him from the large equipment. Tyson required further observation and care, so the family was admitted to the Mining4Life Inpatient, where they would remain for nearly a week. It was here that Corrina experienced how the design of the new building was intended to give families the comforts of home.
“In the old hospital I would have to lay on an old, creaky cot and hold Tyson’s hand in the crib, because there was no space. In the new hospital, I slept on a new comfortable bed in a huge room. We felt like we had the privacy to be together as a family, but never felt we were in the way of Tyson’s care.”
Once Tyson was feeling better, his favourite spot was on the bench in his room, looking out the big window. Big sister Hailey enjoyed the interactive Science World exhibit and the gardens, especially the maze and the slug sculpture. For Corrina and her husband, it was small things like having a private bathroom, fridge and microwave, as well as free laundry facilities that gave them a sense of comfort and normalcy during their week-long stay at the hospital.
“Working here, I got a sense of how different it would be. But experiencing it with my son, I had confidence, comfort and hope. And to a parent, that means everything.”