Fundraising FAQs

Login to your fundraising page by clicking the link in your confirmation email. There are lots of tips and tools living in the fundraising platform. The best trick? Get started by letting people know you’re taking a step in support of childhood cancer and mental health initiatives! We support thousands of participants each year in their efforts to make a difference for BC Children’s Hospital and we have full confidence that if you take advantage of the resources available, you will have no trouble reaching your goal.

It’s the place to be for friends and family who want to donate to you online, or print out a donation form and it’s automatically created for you when you register. It’s just up to you to personalize it by adding images and messages to show everyone why you’re participating, and why they should support you. Log in to your Participant Centre to get started.

The Team Captain controls everything on your team page. They can log in to the Fundraising Hub and click the “Team” button on the left side to update the team goal. From the “Team Page” button they can update and personalize the team page with a photo and your team’s story.

If you send emails out from your Fundraising Hub, a link to your Personal Page will automatically be at the bottom of the email. If friends or family visit the Race for the Kids homepage, they’ll click the “Donate” button. When they type in your name, or your team name, they’ll be directed to your personal page.

Online donations: All donations of $20 or more with a valid address and email will receive a charitable receipt within minutes of their donation.

Cash or cheque pledges with email addresses: All donations $20 or more with a valid address and email will be receipted via email after the event.

Cash or cheque pledges without email: Cash or cheque donations of $20 or more will be receipted with a valid legible donor name and mailing address by post after the event.

If you can’t remember your details after registration, you can always request a new password from the Fundraising Login Page, or call us at 604.875.2444 and we can reset your password for you.

You can download a printable PDF donation form in order to collect offline donations. Please note that offline donations may take up to two weeks from the time that we receive your donations.

Earn your achievement badges through fundraising and customizing your personal fundraising page.

As of 2019, a new fundraising feature within Facebook is available. Facebook may prompt you to create a Facebook Fundraiser when you create or share a post about BC Children’s Hospital Foundation or RBC Race for the Kids. Unfortunately, we do not have the ability to track donations that come through Facebook fundraising pages, so it is important to NOT USE one for your Race for the Kids fundraising. When donations come through Facebook, we do not have the ability to see donor information or to who the donation should be attributed to, so these funds cannot be added to your Race for the Kids page or counted towards your fundraising minimum.

As this is a Facebook feature, we cannot prevent the prompt from appearing on your Facebook page. When prompted, simply select the X in the top right corner to remove the prompt. If you have set up a Facebook Fundraiser, please deactivate it immediately. We still encourage sharing your Race for the Kids personal page on Facebook through your participant centre or by simply pasting your page link in a new post. We apologize for the inconvenience and are happy to answer any questions regarding Facebook Fundraising.

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